%0 Conference Paper %1 vogel2020making %A Vogel, Simone %A Kreimeyer, Matthias %A Richter, Ronny %A Spinler, Stefan %B NordDesign %D 2020 %K 2020 IKTD PUK Tagungsbeitrag %R 10.35199/NORDDESIGN2020.59 %T Making customer integration in company processes persistent: Comparison of literature and industrial perspective %X Companies lack efficient mechanisms for the systematic and continuous integration of customers in order to generate benefits and to avoid further complicating their internal processes. A gap was recognized that there is a lack of knowledge management competence to anchor customer know-how in business processes on a persistent basis. These initial findings clearly indicate the need for a comprehensive procedural model for continuous customer integration across all stages of the development process and enabling a persistent knowledge representation. %@ 978-1-912254-08-8

@inproceedings{vogel2020making, abstract = {Companies lack efficient mechanisms for the systematic and continuous integration of customers in order to generate benefits and to avoid further complicating their internal processes. A gap was recognized that there is a lack of knowledge management competence to anchor customer know-how in business processes on a persistent basis. These initial findings clearly indicate the need for a comprehensive procedural model for continuous customer integration across all stages of the development process and enabling a persistent knowledge representation. }, added-at = {2022-02-01T10:52:37.000+0100}, author = {Vogel, Simone and Kreimeyer, Matthias and Richter, Ronny and Spinler, Stefan}, biburl = {https://puma.ub.uni-stuttgart.de/bibtex/28f907f7aa01d840c9c20c74a0a4c9a81/farnaznekouei}, booktitle = {NordDesign}, doi = {10.35199/NORDDESIGN2020.59}, eventdate = {12-14 August 2020}, interhash = {a1d222ae8ede776258614f4c0ea1a312}, intrahash = {8f907f7aa01d840c9c20c74a0a4c9a81}, isbn = {978-1-912254-08-8}, keywords = {2020 IKTD PUK Tagungsbeitrag}, language = {Englisch}, timestamp = {2022-02-01T09:52:37.000+0100}, title = {Making customer integration in company processes persistent: Comparison of literature and industrial perspective}, venue = {Lyngby, Denmark}, year = 2020 }