%0 Journal Article %1 journals/ijcis/KernTZS12 %A Kern, Robert %A Thies, Hans %A Zirpins, Christian %A Satzger, Gerhard %D 2012 %J Int. J. Cooperative Inf. Syst. %K dblp %N 1 %P 3-29 %T Dynamic and Goal-Based Quality Management for Human-Based Electronic Services. %U http://dblp.uni-trier.de/db/journals/ijcis/ijcis21.html#KernTZS12 %V 21

@article{journals/ijcis/KernTZS12, added-at = {2012-03-27T00:00:00.000+0200}, author = {Kern, Robert and Thies, Hans and Zirpins, Christian and Satzger, Gerhard}, biburl = {https://puma.ub.uni-stuttgart.de/bibtex/2ce7b310ccdec09e7cf2db9df44746eed/dblp}, ee = {http://dx.doi.org/10.1142/S0218843012400011}, interhash = {c0c2f512431f3568ce4ee5ab06cf522b}, intrahash = {ce7b310ccdec09e7cf2db9df44746eed}, journal = {Int. J. Cooperative Inf. Syst.}, keywords = {dblp}, number = 1, pages = {3-29}, timestamp = {2016-02-02T00:58:41.000+0100}, title = {Dynamic and Goal-Based Quality Management for Human-Based Electronic Services.}, url = {http://dblp.uni-trier.de/db/journals/ijcis/ijcis21.html#KernTZS12}, volume = 21, year = 2012 }