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EasyTicket: a ticket routing recommendation engine for enterprise problem resolution.

, , , , and . PVLDB, 1 (2): 1436-1439 (2008)

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Management of enterprise web applications: problems, approaches, solutions., and . Integrated Network Management, page 791. IEEE, (2005)Two Heads Better Than One: Metric+Active Learning and its Applications for IT Service Classification., , , and . ICDM, page 1022-1027. IEEE Computer Society, (2009)Improving readiness for enterprise migration to the cloud., , , , , and . Middleware (Industry Track), page 5:1-5:7. ACM, (2014)Latent association analysis of document pairs., , , , , , and . KDD, page 1415-1423. ACM, (2012)Software defined enterprise passive optical network., , , and . CNSM, page 406-411. IEEE Computer Society, (2014)Enterprise mashups and Web 2.0 for management., and . NOMS, IEEE, (2008)NL2API: A Framework for Bootstrapping Service Recommendation Using Natural Language Queries., , , , and . ICWS, page 235-242. IEEE, (2018)Cataloger: Catalog Recommendation Service for IT Change Requests., , , , and . ICSOC, volume 10601 of Lecture Notes in Computer Science, page 545-560. Springer, (2017)Clustered subset selection and its applications on it service metrics., , and . CIKM, page 599-608. ACM, (2008)Health monitoring and control for application server environments., , , , and . Integrated Network Management, page 75-88. IEEE, (2005)