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The impact of process standardization on business process outsourcing success.

, , , and . Information Systems Frontiers, 10 (2): 211-224 (2008)

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Hybrid Relational-Contractual Governance for Business Process Outsourcing., , , and . J. of Management Information Systems, 29 (2): 213-256 (2012)The Interplay of Outsourcing Risks and Benefits - A Study of Business Process Outsourcing in the German Banking Industry.. Wirtschaftsinformatik (1), page 383-. Universitaetsverlag Karlsruhe, (2007)The impact of process standardization on business process outsourcing success., , , and . Information Systems Frontiers, 10 (2): 211-224 (2008)The Impact of Contract Design on Outsourcing Success: Case Studies on Risk Mitigation Measures., and . AMCIS, page 386. Association for Information Systems, (2006)The impact of potential flexibility gains and losses on the intention to outsource business processes., and . ECIS, page 912-923. (2006)The Role of Manager's Risk Attitude for Outsourcing Success.. ECIS, page 430-441. University of St. Gallen, (2007)Differences in Contracting: Anchoring Formal and Relational Norms within BPO Governance., and . AMCIS, page 152. Association for Information Systems, (2007)Successfully implementing it outsourcing strategy in German banks: the role of contract design and risk analysis., and . ECIS, page 1284-1291. (2006)Relational Risk Mitigation: The Relationship Approach to Mitigating Risks in Business Process Outsourcing., , and . HICSS, page 438. IEEE Computer Society, (2008)An Empirical Exploration of How Process Standardization Reduces Outsourcing Risks., and . HICSS, page 240. IEEE Computer Society, (2007)