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Scheduling with preemption for incident management: when interrupting tasks is not such a bad idea.

, , , , , and . Winter Simulation Conference, page 403:1-403:12. WSC, (2012)

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Knowledge and information and needs of system administrators in IT service factories., , and . IHC+CLIHC, page 81-90. Brazilian Computer Society / ACM, (2011)Exploring the Impact of API Complexity on Failure-Proneness., and . ICGSE, page 36-45. IEEE Computer Society, (2014)Cooperative and human aspects of software engineering: CHASE 2013., , , , , and . ACM SIGSOFT Software Engineering Notes, 38 (5): 34-37 (2013)A proposal of a methodology for software ecosystems development., , , and . AMCIS, Association for Information Systems, (2018)A Computational Framework for Railway Incident Analysis: from Data Mining to Data Visualization., , , , and . AMCIS, Association for Information Systems, (2018)On The Roles of APIs in the Coordination of Collaborative Software Development., and . Computer Supported Cooperative Work, 18 (5-6): 445-475 (2009)Task allocation for crowdsourcing using AI planning., , , , and . CSI-SE@ICSE, page 36-40. ACM, (2016)Facilitating Social Network Studies of FLOSS using the OSSNetwork Environment., , and . OSS, volume 275 of IFIP, page 343-350. Springer, (2008)Using a Systematic Literature Review to Strengthen the Evidence Supporting a Simulation Model of Distributed Software Projects., , and . SEAA, page 371-378. IEEE, (2019)Jazz: a collaborative application development environment., , , , , and . OOPSLA Companion, page 102-103. ACM, (2003)