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QFD for Services: the Service Matrix of Matrices, , , and . Proceedings of the 11th International Symposium on QFD in Izmir, Turkey, page 237-256. (2005)The leading edge in QFD for Software and electronic business, and . International Journal of Quality & Reliability Management, 20 (1): 36-55 (January 2002)QFD in the development of a wiki: the QFD-Wiki, and . The 19th Symposium on QFD & 13th International Symposium on QFD, (2007)Focusing customer-orientation within requirements prioritization: the shape of Scrum as an agile software-development method, and . 16th International Working Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2010) - Proceedings of the Workshops CreaRE, PLREQ, RePriCo and RESC, volume 40 of ICB-Research Report, page 100-105. Universität Duisburg-Essen, (October 2010)QFD in Europe: State-of-the-art and Case Studies, , and . Proceedings of the 20th Symposium on QFD, Santa Fe/USA, (2008)Das Business Model House of Quality., , and . Software Engineering, volume P-279 of LNI, page 167-168. Gesellschaft für Informatik, (2018)Zertifizierung zum "Certified Professional for Requirements Engineering" (CPRE) des International Requirements Engineering Board (IREB e.V.): Praxisorientierte Hinweise aus dem Schulungsalltag eines Trainingsproviders., and . Vom Projekt zum Produkt, volume P-178 of LNI, page 199-203. GI, (2010)Das Business setzt die Prioritäten?!, and . Projektmanagement und Vorgehensmodelle 2015 : hybride Projektstrukturen erfolgreich umsetzen : gemeinsame Tagung der Fachgruppen Projektmanagement (WI-PM) und Vorgehensmodelle (WI-VM) im Fachgebiet Wirtschaftsinformatik der Gesellschaft für Informatik e.V., P-250, page 151-158. Bonn, Gesellschaft für Informatik e.V., (2015)Application of QFD within a co-opetition network of public transport organizations, , and . Proceedings of the 19th International Symposium on QFD, page 234-246. (2013)Der Qualität ein Haus, , , and . QZ – Qualität und Zuverlässigkeit, 56 (8): 23-27 (2011)