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Investigating measures for applying statistical process control in software organizations.

, , and . J. Software Eng. R&D, (2018)

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The Use of an Enterprise Ontology to Support Knowledge Management in Software Development Environments., , , , and . J. Braz. Comp. Soc., 11 (2): 45-59 (2005)Improvement of IT service processes: a study of critical success factors., and . J. Software Eng. R&D, (2014)Knowledge Management in a Software Development Environment to Support Software Processes Deployment., , , , , , , , , and . Wissensmanagement (LNCS Volume), volume 3782 of Lecture Notes in Computer Science, page 111-120. Springer, (2005)Enterprise-Oriented Software Development Environments to Support Software Products and Processes Quality Improvement., , , , , , , , and . PROFES, volume 3547 of Lecture Notes in Computer Science, page 370-384. Springer, (2005)Learning organizational knowledge: an evolutionary proposal for requirements engineering., , and . SEKE, page 151-157. ACM, (2002)Metrics to Support IT Service Maturity Models - A Systematic Mapping Study., , and . ICEIS (2), page 330-337. SciTePress, (2015)Strategic Alignment between Academy and Industry: A Virtuous Cycle to Promote Innovation in Technology., , , , and . SBES, page 196-200. IEEE Computer Society, (2012)A Knowledge-based Environment for Software Process Performance Analysis., , , , , , and . CLEI Electron. J., (2015)A Systematic Literature Mapping on Interorganizational Information Systems., and . AMCIS, Association for Information Systems, (2019)Toward using Business Process Intelligence to Support Incident Management Metrics Selection and Service Improvement., , , and . SEKE, page 522-527. KSI Research Inc. and Knowledge Systems Institute Graduate School, (2015)