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On the roles of policies in computer systems management.

, , , and . Int. J. Hum.-Comput. Stud., 69 (6): 351-361 (2011)

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Design and industrial evaluation of a tool supporting semi-automated website testing., , , and . Softw. Test., Verif. Reliab., 24 (1): 61-82 (2014)On the roles of policies in computer systems management., , , and . Int. J. Hum.-Comput. Stud., 69 (6): 351-361 (2011)On the Stability of Online Language Features: How Much Text do you Need to know a Person?. CoRR, (2015)Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery., , , and . HCI (4), volume 5613 of Lecture Notes in Computer Science, page 504-513. Springer, (2009)Activity-based management of IT service delivery., , , and . CHIMIT, page 5. ACM, (2007)CoScripter: automating & sharing how-to knowledge in the enterprise., , , and . CHI, page 1719-1728. ACM, (2008)Desktop Experiment Management., , , , , and . IEEE Data Eng. Bull., 16 (1): 19-23 (1993)Foundations of Visual Metaphors for Schema Display., , and . J. Intell. Inf. Syst., 3 (3/4): 263-298 (1994)Collaboration in System Administration., , and . ACM Queue, 8 (12): 10 (2010)Evolution of storage management: Transforming raw data into information., , , , , , , , , and 14 other author(s). IBM Journal of Research and Development, 52 (4-5): 341-352 (2008)