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The power of partial power of two choices., , and . SIGMETRICS Performance Evaluation Review, 39 (3): 46-48 (2011)Understanding the marginal impact of customer flexibility., , and . Queueing Syst., 71 (1-2): 5-23 (2012)Grid scheduling with NBU service times., , and . Oper. Res. Lett., 38 (6): 502-504 (2010)A Review of Regenerative Processes., and . SIAM Review, 35 (2): 269-288 (1993)A New Proof of Finite Moment Conditions for GI/G/1 Busy Periods., and . Queueing Syst., 4 (2): 171-178 (1989)Little's law when the average waiting time is infinite., and . Queueing Syst., 76 (3): 267-281 (2014)A Note on PASTA and Anti-PASTA for Continuous-Time Markov Chains.. Operations Research, 38 (1): 176-177 (1990)Efficient simulation of queues in heavy traffic., and . ACM Trans. Model. Comput. Simul., 13 (1): 62-81 (2003)On the convexity of loss probabilities when arrivals occur in batches and servers are heterogeneous., , and . Oper. Res. Lett., 35 (4): 467-471 (2007)Loss probability properties in retrial queues., and . Oper. Res. Lett., 37 (1): 47-50 (2009)