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Enriching One Taxonomy Using Another., , and . IEEE Trans. Knowl. Data Eng., 22 (10): 1415-1427 (2010)Customer-focused service management for contact centers., , , and . IBM Journal of Research and Development, 53 (6): 9 (2009)Reliability Aware Data Fusion., and . COMAD, page 16-17. Computer Society of India, (2012)IITD-IBMIRL System for Question Answering Using Pattern Matching, Semantic Type and Semantic Category Recognition., , , and . TREC, Special Publication 500-274, National Institute of Standards and Technology (NIST), (2007)Using Text Reviews for Product Entity Completion., , , and . IJCNLP, page 983-991. The Association for Computer Linguistics, (2011)Tutorial: Social Media Analytics., and . BDA, volume 8302 of Lecture Notes in Computer Science, page 1-21. Springer, (2013)Automatic Generation of Domain Models for Call-Centers from Noisy Transcriptions., and . ACL, The Association for Computer Linguistics, (2006)Information extraction from biomedical literature: methodology, evaluation and an application., , , , , , and . CIKM, page 410-417. ACM, (2003)Identification of class specific discourse patterns., , , and . CIKM, page 1193-1202. ACM, (2008)Being Aware of the World: Toward Using Social Media to Support the Blind With Navigation., , , , , , , and . IEEE Trans. Hum. Mach. Syst., 45 (3): 399-405 (2015)