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Identification and Analysis of Business and Software Services - A Consolidated Approach., , , and . IEEE Trans. Services Computing, 2 (1): 50-64 (2009)Service aggregators in business networks., , , and . EDOCW, page 195-202. IEEE Computer Society, (2009)Fragment selection and context factors in situational methods for service identification., , , and . RCIS, page 1-8. IEEE, (2011)How Relationships Can Be Utilized For Service Bundling., , , , , , and . AMCIS, page 457. Association for Information Systems, (2010)Service analysis - A critical assessment of the state of the art., , , and . ECIS, page 1583-1594. (2009)Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia., , , , , , and . HICSS, page 1983-1991. IEEE Computer Society, (2013)Local e-Government Transformation - An International Comparison., , , , , and . WEBIST, page 361-367. SciTePress, (2013)From Business Process Models to Service Interfaces., and . Handbook on Business Process Management (1), Springer, (2015)One-Stop Government Portals: Transformation or Navigation?, , and . IJEGR, 9 (3): 74-95 (2013)A Comparative Study of Governmental One-Stop Portals for Public Service Delivery., , , and . IJIIT, 9 (3): 1-19 (2013)