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Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre.

, , , and . KES (2), volume 6882 of Lecture Notes in Computer Science, page 657-666. Springer, (2011)

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Building website credibility: a prospective solution to e-Commerce in Poland.. CHI Extended Abstracts, page 1019-1020. ACM, (2004)Online stores' credibility: the moderating role of customers' gender and self-efficacy., and . MIDI, page 13:1-13:8. ACM, (2013)Exploring an Ontological Approach for User Requirements Elicitation in the Design of Online Virtual Agents., , , , and . SIGSAND, volume 264 of Lecture Notes in Business Information Processing, page 40-55. Springer, (2016)Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre., , , and . KES (2), volume 6882 of Lecture Notes in Computer Science, page 657-666. Springer, (2011)Eye-tracking Web Usability Research., , and . FedCSIS, page 1681-1684. (2016)Creative sprints: an unplanned broad agile evaluation and redesign process., , and . NordiCHI, page 1125-1130. ACM, (2014)Can Evaluation Patterns Enable End Users to Evaluate the Quality of an e-learning System? An Exploratory Study., , , and . HCI (5), volume 8514 of Lecture Notes in Computer Science, page 185-196. Springer, (2014)User-friendly E-learning Platform: a Case Study of a Design Thinking Approach Use., , , and . MIDI, page 19:1-19:8. ACM, (2015)Just Let Me Think: Designing Against Acquired Illiteracy.. MIDI, page 9:1-9:6. ACM, (2014)