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Understanding Effects and Determinants of Mobile Support Tools: A Usability-Centered Field Study on IT Service Technicians., and . ICMB, page 10. IEEE Computer Society, (2006)Improving IT-Service Business Processes by Integrating Mobility: The Role of User Participation - Results from Five Case Studies., , and . CSREA EEE, page 298-204. CSREA Press, (2008)HCI-Ausbildung in Österreich - ein Überblick., , , , , , , , , and 1 other author(s). Usability Professionals, page 62-66. Fraunhofer Verlag, (2005)Investigating the Impact of Active Guidance on Design Inspection., , and . PROFES, volume 3547 of Lecture Notes in Computer Science, page 458-473. Springer, (2005)The Impact of User Experience on Human Computer Interaction - Results from a Usability Study., , and . PACIS, page 235. AISeL, (2008)PlanningLines: Novel Glyphs for Representing Temporal Uncertainties and Their Evaluation., , , and . IV, page 457-463. IEEE Computer Society, (2005)Making Use of Mobile Devices in E-Commerce - Overcoming Organizational Barriers through User Participation., , and . ICEIS (4), page 168-173. (2008)Measuring the Value of User Participation in Change Projects - Results from Case Studies in the Mobile IT-Service Sector., and . AMCIS, page 122. Association for Information Systems, (2008)Long-Term, Large-Scale Usability Evaluation Methods - An Empirical Study., , and . USAB, page 121-136. Austrian Computer Society, (2006)An empirical investigation on the visualization of temporal uncertainties in software engineering project planning., , , , , and . ISESE, page 437-446. IEEE Computer Society, (2005)