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Mind The Gap: Importance-Performance Gaps As Determinants Of User Satisfaction With Information Systems.

, , , and . ECIS, page 38. (2013)

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Perceived risk and trust associated with purchasing at electronic marketplaces., and . ECIS, page 1936-1947. (2004)An Empirical Exploration Of Trust And Risk Associated With Purchasing At Electronic Marketplaces., and . Bled eConference, page 5. (2004)The Effect of Product Type on Consumer Preferences for Website Content Elements: An Empirical Study., , and . J. Computer-Mediated Communication, 16 (1): 139-170 (2010)Distinguishing Different Types Of Initial Trust In Online C2C Auction Markets., and . Bled eConference, page 12. (2004)The Role of Electronic Marketplace Quality in Building Online Trust., and . Bled eConference, page 48. (2005)Satisfaction with virtual worlds: An integrated model of experiential value., , , , and . Information & Management, 48 (6): 201-207 (2011)Measuring and Assessing Online Store Image: A Study of Two Online Bookshops in the Benelux., and . HICSS, page 205. IEEE Computer Society, (2002)Does a contextualized theory of planned behavior explain why teenagers stay in virtual worlds?, , , , and . Int J. Information Management, 34 (5): 567-576 (2014)Online purchase intentions: A multi-channel store image perspective., and . Information & Management, 46 (2): 77-82 (2009)Understanding online purchase intentions: contributions from technology and trust perspectives., , and . EJIS, 12 (1): 41-48 (2003)