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Interaktion mit smarten Systemen—Aktueller Stand und zukünftige Entwicklungen im Bereich der Nutzerassistenz

, , , , and . Wirtschaftsinformatik & Management, 9 (5): 42--51 (2017)

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Faster is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction., , , and . ECIS, page 113. (2018)Designing Conversational Agents for Energy Feedback., , , and . DESRIST, volume 10844 of Lecture Notes in Computer Science, page 18-33. Springer, (2018)ITSM ProcessGuide - A Process Guidance System for IT Service Management., , and . DESRIST, volume 9073 of Lecture Notes in Computer Science, page 406-410. Springer, (2015)Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis., , and . Wirtschaftsinformatik, page 1115-1129. University of Siegen, Germany / AISeL, (2019)Towards Designing an Assistant for Semi-Automatic EMS Dispatching., , and . HICSS, page 1-10. ScholarSpace / AIS Electronic Library (AISeL), (2017)User Guidance for Document-Driven Processes in Enterprise Systems., , , and . DESRIST, volume 7939 of Lecture Notes in Computer Science, page 494-501. Springer, (2013)"I did use it!" - Assessing subjective vs objective cognitive artifact usage., , and . Wirtschaftsinformatik, (2017)A review of the nature and effects of guidance design features., , , and . Decis. Support Syst., (2017)Advanced User Assistance Systems., , , , and . Bus. Inf. Syst. Eng., 58 (5): 367-370 (2016)AI-Based Digital Assistants - Opportunities, Threats, and Research Perspectives., , , , , , , , and . Bus. Inf. Syst. Eng., 61 (4): 535-544 (2019)