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Efficient simulation of queues in heavy traffic., and . ACM Trans. Model. Comput. Simul., 13 (1): 62-81 (2003)Loss probability properties in retrial queues., and . Oper. Res. Lett., 37 (1): 47-50 (2009)On Socially Optimal Queue Length.. Management Science, 62 (3): 899-903 (2016)Hybrid simulation for conditional estimators over an infinite interval., and . Winter Simulation Conference, page 333:1-333:2. WSC, (2012)Work-Conserving Tandem Queues., and . Queueing Syst., 49 (3-4): 283-296 (2005)The M/G/c queue in light traffic., and . Queueing Syst., 29 (1): 17-34 (1998)