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IT Workforce Competence Development in the Knowledge Society: Challenges and Research Directions.

, , , and . AMCIS, Association for Information Systems, (2012)

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Call Center Key Performance Indicators and Customer Satisfaction., and . AMCIS, page 31. Association for Information Systems, (2010)Articulando Perspectivas Teóricas Para Analisar a Informatização da Saúde Pública no Brasil., and . AMCIS, Association for Information Systems, (2013)Connecting the Americas Through an E-Government Capacity-Building Network.. AMCIS, page 19. Association for Information Systems, (2006)IT Workforce Competence Development in the Knowledge Society: Challenges and Research Directions., , , and . AMCIS, Association for Information Systems, (2012)Investimento em Tecnologia da Informação e Eficiência da Justiça Brasileira., and . AMCIS, Association for Information Systems, (2012)Information Technology as an Enabler for Innovation in Government-to-Citizen Processes.. EGOV, volume 2739 of Lecture Notes in Computer Science, page 430-433. Springer, (2003)An Inter-American Network for Capacity-Building in Electronic Government.. EGOV (Workshops and Posters), volume 13 of Schriftenreihe Informatik, page 409-418. Universitätsverlag Rudolf Trauner, Linz, Austria, (2005)Assessing the Intangible Value of G2G Endeavours.. EGOV, volume 4084 of Lecture Notes in Computer Science, page 305-316. Springer, (2006)Techno-Government Networks: Actor-Network Theory in Electronic Government Research., and . EGOV, volume 9820 of Lecture Notes in Computer Science, page 188-199. Springer, (2016)A Heuristic Model to Implement Government-to-Government Projects.. JECO, 1 (4): 49-67 (2003)