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Implementing the Service Catalogue Management., and . QUATIC, page 159-164. IEEE Computer Society, (2010)A Business Motivation Model for IT Service Management., , and . IJISMD, 5 (1): 83-107 (2014)A Maturity Model for Implementing ITIL V3 in Practice., and . EDOCW, page 259-268. IEEE Computer Society, (2011)Comparing Services using DEMO., , and . KEOD, page 528-537. SciTePress, (2011)IT Governance Mechanisms: A Literature Review., , and . IESS, page 186-199. (2013)A Cloud-Based Service for Affordable Cost Analysis., and . AMCIS, Association for Information Systems, (2013)Using Enterprise Ontology for Improving Emergency Management in Hospitals., , and . MIE, volume 180 of Studies in Health Technology and Informatics, page 58-62. IOS Press, (2012)IT Services Reference Catalog., , and . IM, page 764-767. IEEE, (2013)Representation and analysis of enterprise models with semantic techniques: an application to ArchiMate, e3value and business model canvas., , , , , , and . Knowl. Inf. Syst., 50 (1): 315-346 (2017)Determinants of Enterprise System Adoption Across the System Lifecycle: Exploring the Role of Economic Development., , , and . IS Management, 32 (4): 341-363 (2015)