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A practical application of the IDEAL model., and . Software Process: Improvement and Practice, 9 (3): 123-132 (2004)Research directions for global software engineering - where to next?, , and . Journal of Software Maintenance, 24 (2): 115-117 (2012)A Multi-layer Approach for Customizing Business Services., , , , , and . EC-Web, volume 85 of Lecture Notes in Business Information Processing, page 64-76. Springer, (2011)Medical Device Software Process Improvement - A Perspective from a Medical Device Company., and . HEALTHINF, page 462-469. SciTePress, (2015)Management at the Outsourcing Destination - Global Software Development in India., and . ICGSE, page 217-225. IEEE Computer Society, (2009)Using Agile Practices to Solve Global Software Development Problems - A Case Study., , and . ICGSE Workshops, page 5-10. IEEE Computer Society, (2014)A Systematic Literature Review of Best Practices and Challenges in Follow-the-Sun Software Development., , , and . ICGSE Workshops, page 18-23. IEEE Computer Society, (2013)A Global Teaming Model for Global Software Development Governance: A Case Study., , , and . ICGSE, page 179-188. IEEE Computer Society, (2016)Process Support for Product Line Application Engineering., and . EuroSPI, volume 172 of Communications in Computer and Information Science, page 191-202. Springer, (2011)Quality: Attitudes and Experience Within the Irish Software Industry., and . EuroSPI, volume 3792 of Lecture Notes in Computer Science, page 49-58. Springer, (2005)