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Iterative development in the field., , , and . IBM Systems Journal, 42 (4): 594-612 (2003)Behavioral issues in the use of interactive systems., and . Int. J. Hum.-Comput. Stud., 51 (2): 169-196 (1999)The knowledge management puzzle: Human and social factors in knowledge management., , and . IBM Systems Journal, 40 (4): 863-884 (2001)Re-conceptualizing fashion in sustainable HCI., , , and . Conference on Designing Interactive Systems, page 621-630. ACM, (2012)Understanding the role of age and fluid intelligence in information search., , , , , , and . ASSETS, page 119-126. ACM, (2012)Designing for auditory web access: accessibility and cellphone users., , , , , , and . W4A, page 4. ACM, (2010)Age-specific predictive models of human performance., , , , , , , and . CHI Extended Abstracts, page 2267-2272. ACM, (2012)Visible - actionable - sustainable: sustainable interaction design in professional domains., , , , , and . CHI Extended Abstracts, page 2413-2416. ACM, (2011)Toward modeling auditory information seeking strategies on the web., , , , , , and . CHI Extended Abstracts, page 3973-3978. ACM, (2010)Trust me, I'm accountable: trust and accountability online., , , , , , and . CHI Extended Abstracts, page 79-80. ACM, (1999)