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Content Analytics System for Social Customer Relationship Management., , , , , , and . ICWSM, The AAAI Press, (2013)Document Segmentation for Labeling with Academic Learning Objectives., , , , and . EDM, page 282-287. International Educational Data Mining Society (IEDMS), (2016)Neural Conversational QA: Learning to Reason v.s. Exploiting Patterns., , , and . CoRR, (2019)Towards Understanding and Answering Multi-Sentence Recommendation Questions on Tourism., , , and . CoRR, (2018)Labeling Unlabeled Data using Cross-Language Guided Clustering., , and . IJCNLP, page 383-391. The Association for Computer Linguistics, (2011)Auto-Grouping Emails For Faster E-Discovery., , , , and . PVLDB, 4 (12): 1284-1294 (2011)A CRM system for social media: challenges and experiences., , , , , , and . WWW, page 49-58. International World Wide Web Conferences Steering Committee / ACM, (2013)Multi-Level Memory for Task Oriented Dialogs., , , and . NAACL-HLT (1), page 3744-3754. Association for Computational Linguistics, (2019)Understanding election candidate approval ratings using social media data., and . WWW (Companion Volume), page 189-190. International World Wide Web Conferences Steering Committee / ACM, (2013)Large Scale Question Answering using Tourism Data., , , , and . CoRR, (2019)