%0 Conference Paper %1 conf/icis/NgGK07 %A Ng, Ee Hong %A Gupta, Sumeet %A Kim, Hee-Woong %B ICIS %D 2007 %I Association for Information Systems %K dblp %P 137 %T Online Customer Retention: The Resistance to Change Perspective. %U http://dblp.uni-trier.de/db/conf/icis/icis2007.html#NgGK07

@inproceedings{conf/icis/NgGK07, added-at = {2011-12-28T00:00:00.000+0100}, author = {Ng, Ee Hong and Gupta, Sumeet and Kim, Hee-Woong}, biburl = {https://puma.ub.uni-stuttgart.de/bibtex/272d73ddb1e6db0a28f939ca984680831/dblp}, booktitle = {ICIS}, crossref = {conf/icis/2007}, ee = {http://aisel.aisnet.org/icis2007/137}, interhash = {c644660a02efabe209e7c25480185288}, intrahash = {72d73ddb1e6db0a28f939ca984680831}, keywords = {dblp}, pages = 137, publisher = {Association for Information Systems}, timestamp = {2016-02-02T14:35:48.000+0100}, title = {Online Customer Retention: The Resistance to Change Perspective.}, url = {http://dblp.uni-trier.de/db/conf/icis/icis2007.html#NgGK07}, year = 2007 }