%0 Book Section %1 books/sp/06/0002GH06 %A Brenner, Michael %A Garschhammer, Markus %A Hegering, Heinz-Gerd %B Managing Development and Application of Digital Technologies %D 2006 %E Kern, Eva-Maria %E Hegering, Heinz-Gerd %E Brügge, Bernd %I Springer %K dblp %P 131-146 %T When Infrastructure Management Just Won't Do: The Trend Towards Organizational IT Service Management. %U http://dblp.uni-trier.de/db/books/collections/KHB2006.html#0002GH06 %@ 978-3-540-34128-4

@incollection{books/sp/06/0002GH06, added-at = {2019-08-27T00:00:00.000+0200}, author = {Brenner, Michael and Garschhammer, Markus and Hegering, Heinz-Gerd}, biburl = {https://puma.ub.uni-stuttgart.de/bibtex/29cd7aa426253327b032a190325fa4a8c/dblp}, booktitle = {Managing Development and Application of Digital Technologies}, crossref = {books/sp/06/KHB2006}, editor = {Kern, Eva-Maria and Hegering, Heinz-Gerd and Brügge, Bernd}, ee = {https://doi.org/10.1007/3-540-34129-3_8}, interhash = {349cd090f9b0d1c0909000a4906d2a24}, intrahash = {9cd7aa426253327b032a190325fa4a8c}, isbn = {978-3-540-34128-4}, keywords = {dblp}, pages = {131-146}, publisher = {Springer}, timestamp = {2019-09-27T12:22:27.000+0200}, title = {When Infrastructure Management Just Won't Do: The Trend Towards Organizational IT Service Management.}, url = {http://dblp.uni-trier.de/db/books/collections/KHB2006.html#0002GH06}, year = 2006 }