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On the Role of Users’ Cognitive-Affective States for User Assistance Invocation

, , , and . Proceedings of Gmunden Retreat on NeuroIS (Extended Abstract), Gmunden, Austria, June 12-14, (2017)

Abstract

User assistance systems are often invoked automatically based on simple triggers (e.g., the assistant pops up after the user has been idle for some time) or they require users to invoke them...

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