%0 Journal Article %1 journals/rss/MatsumotoC08 %A Matsumoto, Shigeru %A Cao, Yang %D 2008 %J The Review of Socionetwork Strategies %K dblp %N 2 %P 40-52 %T Resolving service quality uncertainty through word-of-mouth communication. %U http://dblp.uni-trier.de/db/journals/rss/rss1.html#MatsumotoC08 %V 1

@article{journals/rss/MatsumotoC08, added-at = {2012-06-11T00:00:00.000+0200}, author = {Matsumoto, Shigeru and Cao, Yang}, biburl = {https://puma.ub.uni-stuttgart.de/bibtex/20f22477c8e184ef5abdc63111e2c5b3e/dblp}, ee = {http://dx.doi.org/10.1007/BF02981636}, interhash = {fb53feed41849becb4c950b0e6d2d975}, intrahash = {0f22477c8e184ef5abdc63111e2c5b3e}, journal = {The Review of Socionetwork Strategies}, keywords = {dblp}, number = 2, pages = {40-52}, timestamp = {2016-02-02T01:37:57.000+0100}, title = {Resolving service quality uncertainty through word-of-mouth communication.}, url = {http://dblp.uni-trier.de/db/journals/rss/rss1.html#MatsumotoC08}, volume = 1, year = 2008 }