%0 Journal Article %1 journals/imds/XuYLC02 %A Xu, Yurong %A Yen, David C. %A Lin, Binshan %A Chou, David C. %D 2002 %J Industrial Management and Data Systems %K dblp %N 8 %P 442-452 %T Adopting customer relationship management technology. %U http://dblp.uni-trier.de/db/journals/imds/imds102.html#XuYLC02 %V 102

@article{journals/imds/XuYLC02, added-at = {2004-05-11T00:00:00.000+0200}, author = {Xu, Yurong and Yen, David C. and Lin, Binshan and Chou, David C.}, biburl = {https://puma.ub.uni-stuttgart.de/bibtex/2ef25da75a28eb1d64120db28c8c3d0b3/dblp}, ee = {http://dx.doi.org/10.1108/02635570210445871}, interhash = {96998736c7a581f771b61bf56c94b8e4}, intrahash = {ef25da75a28eb1d64120db28c8c3d0b3}, journal = {Industrial Management and Data Systems}, keywords = {dblp}, number = 8, pages = {442-452}, timestamp = {2016-02-02T10:25:23.000+0100}, title = {Adopting customer relationship management technology.}, url = {http://dblp.uni-trier.de/db/journals/imds/imds102.html#XuYLC02}, volume = 102, year = 2002 }