Publications

Carmen-Maria Albrecht, Stefan Hattula, Torsten Bornemann, and Wayne D. Hoyer. Customer response to interactional service experience : the role of interaction environment. Journal of service management, (27)5:704-729, Emerald, 2016. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]

Dominik M. Wielgos, Christian Homburg, and Christina Kühnl. Digital business capability : its impact on firm and customer performance. Journal of the Academy of Marketing Science, (49)4:762–789, Springer Science, 2021. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]

Jakob Weidig, and Christina Kühnl. Improving the effectiveness of personalized recommendations through attributional cues. Psychology & marketing, (40)12:2559-2575, Wiley, 2023. [PUMA: f2023 unibibliografie oa hybrid transform ubs_30148 ubs_20016 ubs_40257 oafonds wos ubs_10011]

Torsten Bornemann, Lisa Schöler, and Christian Homburg. In the Eye of the Beholder? The Effect of Product Appearance on Shareholder Value. Journal of product innovation management, (32)5:704-715, Wiley-Blackwell, 2015. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]

Alexandra Mantau, Stefan Hattula, and Torsten Bornemann. Individual determinants of emotional eating: A simultaneous investigation. Appetite, (130):93-103, Elsevier, 2018. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]

Alexander Edeling, Stefan Hattula, and Torsten Bornemann. Over, out, but present: recalling former sponsorships. European journal of marketing, (51)7/8:1286-1307, Emerald, 2017. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]

Carmen-Maria Albrecht, Stefan Hattula, and Donald R. Lehmann. The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers. JOURNAL of the Academy of Marketing Science, (45)5:720-740, Springer, 2017. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]

Laura Colm, Andrea Ordanini, and A. Parasuraman. When Service Customers Do Not Consume in Isolation: A Typology of Customer Copresence Influence Modes (CCIMs). Journal of service research, (20)3:223-239, Sage, 2017. [PUMA: unibibliografie ubs_30148 ubs_20016 ubs_40257 wos ubs_10011]