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Total Quality Management in der Softwareentwicklung. Warum die ISO 9000 für Softwareproduzenten höchstens ein Schritt, aber nicht das Ziel sein kann

, , and . page 259-289. Vieweg+Teubner Verlag, Wiesbaden, (1995)
DOI: 10.1007/978-3-663-14066-5_10

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