PUMA publications for /user/christophstach/context_modelhttps://puma.ub.uni-stuttgart.de/user/christophstach/context_modelPUMA RSS feed for /user/christophstach/context_model2024-03-28T09:44:56+01:00A Context Model for Holistic Monitoring and Management of Complex IT Environmentshttps://puma.ub.uni-stuttgart.de/bibtex/2aa2bc19c64b4abc35ae772c64aafdc73/christophstachchristophstach2020-09-21T11:45:55+02:00AIOps IT_Operations context_model monitoring <span data-person-type="author" class="authorEditorList "><span><span itemtype="http://schema.org/Person" itemscope="itemscope" itemprop="author"><a title="Mathias Mormul" itemprop="url" href="/person/1c0e19eacc0c0d6effa1a3231b1fa8fc8/author/0"><span itemprop="name">M. Mormul</span></a></span>, </span> and <span><span itemtype="http://schema.org/Person" itemscope="itemscope" itemprop="author"><a title="Christoph Stach" itemprop="url" href="/person/1c0e19eacc0c0d6effa1a3231b1fa8fc8/author/1"><span itemprop="name">C. Stach</span></a></span></span>. </span><span class="additional-entrytype-information"><span itemtype="http://schema.org/Book" itemscope="itemscope" itemprop="isPartOf"><em><span itemprop="name">Proceedings of the 2020 IEEE International Conference on Pervasive Computing and Communications Workshops</span>, </em></span><em>page <span itemprop="pagination">47:1–47:6</span>. </em><em>Austin, </em><em><span itemprop="publisher">IEEE</span>, </em>(<em><span>March 2020<meta content="March 2020" itemprop="datePublished"/></span></em>)</span>Mon Sep 21 11:45:55 CEST 2020AustinProceedings of the 2020 IEEE International Conference on Pervasive Computing and Communications Workshopsmar47:1–47:6CoMoRea '20A Context Model for Holistic Monitoring and Management of Complex IT Environments2020AIOps IT_Operations context_model monitoring The increased usage of IoT, containerization, and multiple clouds not only changed the way IT works but also the way IT Operations, i.e., the monitoring and management of IT assets, works. Monitoring a complex IT environment leads to massive amounts of heterogeneous context data, usually spread across multiple data silos, which needs to be analyzed and acted upon autonomously. However, for a holistic overview of the IT environment, context data needs to be consolidated which leads to several problems. For scalable and automated processes, it is essential to know what context is required for a given monitored resource, where the context data are originating from, and how to access them across the data silos. Therefore, we introduce the Monitoring Resource Model for the holistic management of context data. We show what context is essential for the management of monitored resources and how it can be used for context reasoning. Furthermore, we propose a multi-layered framework for IT Operations with which we present the benefits of the Monitoring Resource Model.