Social media are increasingly being used as an information source, including information related to risks and crises. The current study examines how pieces of information available in social media impact perceptions of source credibility. Specifically, participants in the study were asked to view 1 of 3 mock Twitter.com pages that varied the recency with which tweets were posted and then to report on their perceived source credibility of the page owner. Data indicate that recency of tweets impacts source credibility; however, this relationship is mediated by cognitive elaboration. These data suggest many implications for theory and application, both in computer-mediated communication and crisis communication. These implications are discussed, along with limitations of the current study and directions for future research.
%0 Journal Article
%1 JCC4:JCC412041
%A Westerman, David
%A Spence, Patric R.
%A Van Der Heide, Brandon
%D 2014
%I Blackwell Publishing Ltd
%J Journal of Computer-Mediated Communication
%K bounded confidence, cues, experiment influence, media, recency, social system-generated twitter,
%N 2
%P 171--183
%R 10.1111/jcc4.12041
%T Social Media as Information Source
%U http://dx.doi.org/10.1111/jcc4.12041
%V 19
%X Social media are increasingly being used as an information source, including information related to risks and crises. The current study examines how pieces of information available in social media impact perceptions of source credibility. Specifically, participants in the study were asked to view 1 of 3 mock Twitter.com pages that varied the recency with which tweets were posted and then to report on their perceived source credibility of the page owner. Data indicate that recency of tweets impacts source credibility; however, this relationship is mediated by cognitive elaboration. These data suggest many implications for theory and application, both in computer-mediated communication and crisis communication. These implications are discussed, along with limitations of the current study and directions for future research.
@article{JCC4:JCC412041,
abstract = {Social media are increasingly being used as an information source, including information related to risks and crises. The current study examines how pieces of information available in social media impact perceptions of source credibility. Specifically, participants in the study were asked to view 1 of 3 mock Twitter.com pages that varied the recency with which tweets were posted and then to report on their perceived source credibility of the page owner. Data indicate that recency of tweets impacts source credibility; however, this relationship is mediated by cognitive elaboration. These data suggest many implications for theory and application, both in computer-mediated communication and crisis communication. These implications are discussed, along with limitations of the current study and directions for future research.},
added-at = {2017-10-25T14:04:56.000+0200},
author = {Westerman, David and Spence, Patric R. and Van Der Heide, Brandon},
biburl = {https://puma.ub.uni-stuttgart.de/bibtex/2fe490d9d1634b9d69a52965545e0e241/malte.heckelen},
doi = {10.1111/jcc4.12041},
file = {:C\:\\Users\\Heckelen\\bwSyncAndShare\\Diss\\Literatur\\Westerman et al (2014) Social Media as Information Source.pdf:PDF},
interhash = {5dcb95618c9bda25d82dfed423bcee4e},
intrahash = {fe490d9d1634b9d69a52965545e0e241},
issn = {1083-6101},
journal = {Journal of Computer-Mediated Communication},
keywords = {bounded confidence, cues, experiment influence, media, recency, social system-generated twitter,},
number = 2,
pages = {171--183},
publisher = {Blackwell Publishing Ltd},
subtitle = {Recency of Updates and Credibility of Information},
timestamp = {2018-03-21T12:01:49.000+0100},
title = {Social Media as Information Source},
url = {http://dx.doi.org/10.1111/jcc4.12041},
volume = 19,
year = 2014
}